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The abuse and misuse of e-mail is a serious problem and ricaldrich.com Web
Hosting is committed to a zero-tolerance, anti-spamming policy. Under this
policy, we prohibit spam, or any unsolicited commercial email, from being
sent either:
- Over the ricaldrich.com Web Hosting
network, by customers or any other users of the ricaldrich.com Web
Hosting network (including customers' customers);
- Over ANY network if the message sent
advertises or mentions a site hosted on an ricaldrich.com Web Hosting
server.
Definition of UCE (Unsolicited Commercial
E-mail), or SPAM
- Bulk UCE, promotional material, or
other forms of solicitation sent via e-mail that advertise any IP
address or URL belonging to or pointing ricaldrich.com Web Hosting or
any URL (domain) that is hosted by ricaldrich.com Web Hosting, whether
directly or indirectly.
- Unsolicited postings to newsgroups
advertising any IP or URL hosted by ricaldrich.com Web Hosting.
The use of web pages set up on ISPs that allow SPAM-ing (also known as
"ghost sites") that directly or indirectly reference
customers to domains or IP addresses hosted by ricaldrich.com Web
Hosting.
- Advertising, transmitting, or otherwise
making available any software, program, product, or service that is
designed to facilitate a means to SPAM.
Forging or misrepresenting message headers, whether in whole or in
part, to mask the true origin of the message.
- For further information on mail abuse,
please visit the Mail
Abuse Prevention System (MAPS) website.
Across the Web, it is generally accepted that SPAM is an inconsiderate and
improper business practice.
- SPAM is not only harmful because of its negative
impact on consumer attitudes toward ricaldrich.com Web Hosting, but
also because it can overload ricaldrich.com Web Hosting’s network
and resources, especially on our shared (virtual) server environments.
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Since it is unsolicited, users who receive SPAM often become angry and
send complaints to our upstream providers. This upsets our providers
who abhor SPAM for the same reasons that ricaldrich.com Web Hosting
does - it causes negative consumer attitudes and drains resources. We
strive to maintain favorable business relationships in the Web
community and obviously will not allow any practice that threatens
these relationships.
ricaldrich.com Web Hosting reserves the right to terminate, without
warning, any account that violates this policy. Usage of ricaldrich.com
Web Hosting services constitutes acceptance and understanding of this
policy.
ricaldrich.com
Web Hosting may, at its option, charge $150.00 per SPAM complaint we
receive. These are non-refundable charges and will be invoiced at the time
of complaint notification.
ricaldrich.com
Web Hosting reserves the right to decide what it considers
"SPAM", "UCE", "mail bombing", or "bulk
e-mail", and to determine from all of the evidence whether or not the
e-mail recipients were from an "opt-in" e-mail list.
Should you choose to e-mail from ricaldrich.com
Web Hosting servers, especially if you use mailing lists, you must read
and adhere to the following guidelines, which are offered as a statement
of Internet standards and best practices for proper mailing list
management and preventing e-mail abuse.
Mailing lists are an excellent vehicle for distributing focused, targeted
information to an interested, receptive audience. Consequently, mailing
lists have been used successfully as a highly effective direct marketing
tool.
Unfortunately, some marketers misuse
mailing lists through a lack of understanding of Internet customs and
rules of the forum pertaining to e-mail. Others fail to take adequate
precautions to prevent the lists they manage from being used in an abusive
manner.
- The e-mail addresses of new subscribers
must be confirmed or verified before mailings commence. This is
usually accomplished by means of an e-mail message sent to the
subscriber to which s/he must reply, or containing a URL which s/he
must visit, in order to complete the subscription. However it is
implemented, a fundamental requirement of all lists is the
verification of all new subscriptions.
- Mailing list administrators must
provide a simple method for subscribers to terminate their
subscriptions, and administrators should provide clear and effective
instructions for un-subscribing from a mailing list. Mailings from a
list must cease promptly once a subscription is terminated.
- Mailing list administrators should make
an "out of band" procedure (e.g., a means of contact by
which messages may be sent for further correspondence via e-mail or
telephone) available for those who wish to terminate their mailing
list subscriptions but are unable or unwilling to follow standard
automated procedures.
- Mailing list administrators must ensure
that the impact of their mailings on the networks and hosts of others
is minimized by proper list management procedures such as pruning of
invalid or undeliverable addresses, or taking steps to ensure that
mailings do not overwhelm less robust hosts or networks.
- Mailing list administrators must take
adequate steps to ensure that their lists are not used for abusive
purposes. For example, administrators can maintain a "suppression
list" of e-mail addresses from which all subscription requests
are rejected. Addresses would be added to the suppression list upon
request by the parties entitled to use the addresses at issue. The
purpose of the suppression list would be to prevent subscription of
addresses appearing on the suppression list by unauthorized third
parties. Such suppression lists should also give properly authorized
domain administrators the option to suppress all mailings to the
domains for which they are responsible.
- Mailing list administrators must make
adequate disclosures about how subscriber addresses will be used,
including whether or not addresses are subject to sale or trade with
other parties. Once a mailing list is traded or sold, it may no longer
be an opt-in mailing list. Therefore, those who are acquiring
"opt-in" lists from others must examine the terms and
conditions under which the addresses were originally compiled and
determine that all recipients have in fact opted-in specifically to
the mailing lists to which they are being traded or sold.
- Mailing list administrators should make
adequate disclosures about the nature of their mailing lists,
including the subject matter of the lists and anticipated frequency of
messages. A substantive change in either the subject matter or
frequency of messages may constitute a new and separate mailing list
requiring a separate subscription. List administrators should create a
new mailing list when there is a substantive change in either the
subject matter or frequency of messages. A notification about the new
mailing list may be appropriate on the existing mailing list, but
existing subscribers should never be subscribed automatically to the
new list. For example, if Company A acquires Company B, and Company B
has compiled opt-in mailing lists, Company A should not summarily
incorporate Company B's mailing lists into its own.
*This SPAM Policy and all other ricaldrich.com
Web Hosting policies are subject to change by ricaldrich.com Web Hosting
without notice. Continued usage of our services after a change to this
policy is implemented and posted on the ricaldrich.com Web Hosting site
constitutes your acceptance of such change or policy. We encourage you to
regularly check the ricaldrich.com Web Hosting site for any changes or
additions. Visit our Terms
& Conditions for further information regarding our policies.
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